People enjoying a landscaped estate community

Residential + commercial estate care

Better facilities.
Better living.

Report home, workplace and shared-space issues in under two minutes, then follow every service update through to resolution.

Landscaped residential community with residents walking between homes

Residential estates

A better place to live

Responsive care for homes, amenities and shared residential spaces.

Modern landscaped commercial estate with offices and shared community spaces

Commercial estates

Better places to do business

Connected support for tenants, workplaces and shared commercial spaces.

Your requests

Resident tickets

Tap a ticket to see its current stage, technician and response estimate.

Estate support

Report an estate issue

Estate / site *

Resident name *

Resident / tenant / employee ID *

Phone / WhatsApp *

Building / block *

Unit / room number *

Category *

Preferred access time

Urgency *

Routine
Can wait

Urgent
Needs attention soon

Emergency
Immediate risk

Describe the issue *

Permission to enter my room
I authorise an approved facilities technician to enter if I am not present.

Photos or videoTap to add photos or video
Up to 4 files for this browser demo

By submitting, you agree to receive PALM TV+ service updates using the contact details provided.

✓

Request received

We’re on it.

Your facilities team has been notified. Keep this ticket number for your records.

Resident portal

My maintenance tickets

Ticket history

Select another ticket

Facility Manager

Estate maintenance control

Manage the live service queue across residential and commercial estates.

Ticket	Issue	Location	Priority	Status	Assigned	SLA